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How can I cancel my subscription and stop auto-renewal?

Cancel your subscription and stop recurring charges. Includes the 24-hour deadline, the hardship pause option, and how to reactivate.

Written by Juana

If you wish to cancel your subscription and stop future recurring payments or auto-renewals, follow the steps outlined below. This guide will also explain what happens after cancellation and address common questions.

Overview of Subscription Cancellation

Canceling your subscription ensures that it will not renew at the end of the current billing cycle. This is particularly useful if you no longer wish to use the service or are facing financial constraints. Once canceled, no further charges will be made to your account.

Additionally, after the billing period ends, your account will revert to the free tier, and you will no longer have access to premium features unless you resubscribe.


Steps to Cancel Your Subscription

  1. Log in to Your Account: Access your account on the AIApply platform.

  2. Navigate to Subscription Settings: Go to the billing section in your account settings.

  3. Select Cancel Subscription: Follow the prompts to confirm the cancellation.

It is important to cancel your subscription at least 24 hours before the next renewal date to avoid being charged for the next billing cycle.

Implications of Cancellation

  • No Auto-Renewal: Once canceled, your subscription will not automatically renew.

  • Access to Remaining Credits: You can continue to use any remaining credits or services until they expire at the end of the current billing period. - Post-Cancellation Access: While you can still log in to view past applications and responses, premium features and credits become unavailable after the billing period ends. - Unused Credits: Any remaining credits can be used until the end of your current billing period. After cancellation, unused credits may remain associated with your account and become available again if you resubscribe.

FAQs on Auto-Renewal and Financial Hardship

Can I cancel my subscription due to financial hardship?

If you're experiencing financial hardship, we recommend pausing your payment collection for up to two months rather than canceling your subscription. This allows you to keep your account, settings, and progress intact while temporarily relieving the financial burden.

If pausing isn't the right fit for your situation, you can also cancel your subscription at any time to stop future recurring charges.

What happens if I cancel after the renewal date?

If you cancel after the renewal date, the subscription will remain active for the current billing cycle, but it will not renew for the next cycle.

Can I reactivate my subscription after canceling?

Yes, you can reactivate your subscription at any time by logging into your account and selecting the appropriate option in the subscription settings. By following these steps and understanding the implications, you can effectively manage your subscription and avoid unwanted charges.

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