The Support tab is the fastest way to get help — start with the built-in FAQ, and if you can't find your answer, chat with our team directly.
Browse the FAQ
The Support tab groups common questions into three categories:
Applications
How do base resumes work and how do I set my primary resume?
What is Mock Interview/Interview Buddy and how do I use it?
Auto Apply
What's the fastest way to submit my first application?
How does the dashboard work?
How does Auto-Apply decide which jobs to submit to?
How are credits consumed?
Why did an application fail to submit?
Account & Billing
What plans do you offer?
How do I change plans or switch billing periods?
Where can I update payment methods?
What is your refund policy?
Click any question to expand the answer.
Didn't find your answer?
At the bottom of the Support tab, click Click here to chat with us to open a live chat with our support team. When contacting support, it helps to include:
A clear description of what you're trying to do
What you expected to happen
What actually happened
Screenshots if possible
The more context you share, the faster we can help.
Tip: For issues involving a specific job or application, mention the job title and company so we can look it up quickly on your account.
You can browse the FAQ or contact us anytime here.