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Troubleshooting Tailored Resumes & Cover Letters

Why a tailored resume or cover letter may not generate, usually a missing subscription, setup issue, or an application that didn't require a cover letter.

Written by Sofía

My tailoring didn't generate or failed

If a tailored resume was not generated for one of your applications, there are two possible reasons:

  • You do not have the tailored resume subscription active on your account.

  • The feature was not set up correctly. Please make sure the tailoring feature is properly activated so tailored resumes can be generated for each application going forward.

If a tailored cover letter was not generated, it's because the job application did not require one. Cover letters are only generated and submitted when the application itself requests it.

Still having trouble? Reach out to our support team and we'll help you resolve the issue.

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