Billing
This article covers the most common questions about billing on AIApply, from switching plans, to reviewing invoices and receipts, understanding VAT, and handling failed payments.
By Juana and 1 other2 authors7 articles
- Billing & InvoicesUnderstand the available plans, how to switch between them, and where to find and download your invoices. Also covers VAT, illustrative weekly pricing, discounts, and failed payments.
- What is AIApply's refund policy?When refunds are and aren't available, plus how to request one and what evidence to include. Covers technical issues, accidental purchases, renewals, and processing times.
- In what currency are fees charged, and why might I see a different currency?All charges are in USD; your bank converts to local currency using its own rate. Explains why the amount on your statement may differ from the original charge.
- Why do I see multiple charges on my AIApply account?Multiple charges usually reflect separate subscriptions, add-ons, or authorization holds rather than duplicates. How to verify each charge and resolve genuine errors.
- I've been charged but can't find my accountIn this article you'll learn what to do if you're seeing a charge but can't find your subscription — most often, it's because you have more than one account.
- How plans, credits, and charges workA short guide to how AIApply subscriptions are billed and how Auto Apply uses your credits, so there are no surprises.
- Cancel your subscriptionHow to cancel from your Account Settings, when to do it so you aren't charged again, and what happens to your access and credits